Terms and Conditions
Last updated: May 22, 2025
1. Agreement Overview
These Terms and Conditions, along with privacy policy or other terms ("Terms") constitute a binding agreement by and between Fuchr Inc ("Website Owner" or "we" or "us" or "our") and you ("you" or "your") and relate to your use of our website, goods (as applicable) or services (as applicable) (collectively, "Services"). By using our website and availing the Services, you agree that you have read and accepted these Terms (including the Privacy Policy). We reserve the right to modify these Terms at any time and without assigning any reason. It is your responsibility to periodically review these Terms to stay informed of updates.
2. Service Access and Usage Terms
- To access and use the Services, you agree to provide true, accurate and complete information to us during and after registration, and you shall be responsible for all acts done through the use of your registered account
- Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials offered on this website or through the Services, for any specific purpose
- You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law
- Your use of our Services and the website is solely at your own risk and discretion
- You are required to independently assess and ensure that the Services meet your requirements
- The contents of the Website and the Services are proprietary to Us and you will not have any authority to claim any intellectual property rights, title, or interest in its contents
3. AI Technology Usage
- Mitra AI's voice recognition and language processing capabilities are provided on an "as is" basis
- The accuracy and performance of the AI services may vary based on factors including but not limited to accent, background noise, and connection quality
- We continuously work to improve our AI models but do not guarantee perfect accuracy or understanding
- You acknowledge that AI responses are generated based on training data and may not always be contextually appropriate
- The service should not be used for critical or emergency communications
4. User Responsibilities and Restrictions
- You agree not to use the website and/or Services for any purpose that is unlawful, illegal or forbidden by these Terms, or Indian or local laws that might apply to you
- You agree and acknowledge that website and the Services may contain links to other third party websites
- On accessing these links, you will be governed by the terms of use, privacy policy and such other policies of such third party websites
- You understand that upon initiating a transaction for availing the Services you are entering into a legally binding and enforceable contract with us for the Services
- You acknowledge that unauthorized use of the Website or the Services may lead to action against you as per these Terms or applicable laws
5. Pricing and Payment Terms
Our packages and prices are decided considering the client requirements and costs incurred for delivering the requirements. We strive to provide accurate pricing and offerings information. In case of incorrect information relay, we shall have the right, at our sole discretion, to:
- Refuse or cancel any deal placed, unless the delivery has already been started
- Contact you for instructions or cancel the order and notify you of such cancellation
- Reverse the payment to your source account if we have to cancel the order after processing the payment
- All payments made or due under this agreement are non-refundable
- Payment receipt confirms acceptance of the Terms of Use
6. Refunds and Cancellations
Since our digital services are immediately delivered post your payment, we do not accept any refunds or cancellation requests after booking. This policy is strictly enforced to maintain the integrity of our service delivery system.
7. Fraudulent Activity and Blacklisting
We maintain a strict policy to ensure all usage of our platform adheres to ethical standards and legal compliance:
- We reserve the right to review, investigate, and take appropriate action against users who engage in fraudulent or deceptive practices
- In cases of detected fraud, we reserve the right to immediately blacklist and block the user's account
- No refunds will be provided to accounts terminated due to fraudulent activities
- We hold complete discretion to determine what constitutes fraudulent activity
- Actions may be taken without prior notice to protect platform integrity
8. Force Majeure and Liability
Notwithstanding anything contained in these Terms, the parties shall not be liable for any failure to perform an obligation under these Terms if performance is prevented or delayed by a force majeure event. We shall not be liable for:
- Any direct, indirect, or consequential damages
- Loss of data, profits, or business opportunities
- Service interruptions or technical issues
- Actions taken based on AI recommendations
- Third-party services or integrations
9. Governing Law and Jurisdiction
These Terms and any dispute or claim relating to it, or its enforceability, shall be governed by and construed in accordance with the laws of Delaware, United States. All disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Delaware.
10. Contact Information
All concerns or communications relating to these Terms must be communicated to us at:
Email: dheemanth@fuchr.inc
Address: 8 The Green, Dover, Delaware, 19901, USA